Shipping policy
Shipping Policy | Maple & Mustang
At Maple & Mustang, we want to make sure your Canadian country clothing and western wear reaches you quickly and safely. Please read our shipping policy below to understand how we process and deliver your orders.
Processing Times
• All orders are processed within 2–4 business days.
• Orders placed on weekends or holidays will be processed on the next business day.
• You’ll receive an email confirmation with tracking details once your order has shipped.
Shipping Within Canada
• We proudly ship across all Canadian provinces and territories.
• Standard shipping: 5–7 business days.
• Express shipping: 2–4 business days (additional charges may apply).
• Free shipping on Canadian orders over [Insert $100 Amount].
U.S. & International Shipping
• We ship to the United States and selected international locations.
• Shipping times vary by country but typically range from 7–14 business days.
• Customs fees, duties, or taxes are the responsibility of the customer.
Carriers
We partner with trusted carriers such as Canada Post, UPS, and FedEx to deliver your country lifestyle apparel securely and on time.
Tracking Your Order
Once your order is shipped, you’ll receive a tracking number via email. You can use this number to track your package directly on the carrier’s website.
Delays
Please note that unexpected delays may occur due to weather conditions, postal disruptions, or customs checks. Maple & Mustang is not responsible for delays outside of our control, but we’ll do our best to keep you informed.